Privacy Policy

Bonedi Homes is a limited liability company established under the laws of Bangladesh.

1. Personal Data We Collect

We collect various types of personal data to enhance our services and provide you with a better experience. This may include identity data such as your name, gender, nationality, and date of birth; contact data including your address, email address, and phone number; transaction data related to payments, orders, and services you purchase; technical data such as your IP address, browser type, operating system, device type, location, and browsing activity; profile data including your username, preferences, and feedback from surveys or reviews; purchase data regarding your past purchases, order history, and product views; and marketing data that reflects your preferences for receiving promotional communications.

We may also collect aggregated data, which is anonymous information used for statistical analysis and to improve our services.

2. How We Collect Personal Data

We collect personal data in several ways. Information may be provided directly by you when you register an account, make payments, place orders, interact with our platform, submit feedback, participate in promotions, or contact our customer support team. We may also receive information indirectly from trusted third‑party vendors and service providers who assist with logistics, payment processing, and marketing activities. Additionally, certain technical information is collected automatically through cookies, log files, and similar tracking technologies while you browse our platform.

3. Purposes for Collecting Personal Data

We use your personal data to improve the functionality and performance of our platform, process payments, fulfill orders, provide customer support, prevent fraud, maintain the security of our systems, comply with legal and regulatory obligations, personalize your experience with relevant content and offers, and deliver the products, services, and information you request.

4. Sharing Your Personal Data

We do not sell your personal data. However, we may share your information with trusted third‑party service providers who assist us with payment processing, logistics, marketing, and customer support. We may also disclose personal data when required to comply with legal obligations or lawful requests from public authorities. In the event of a merger, acquisition, restructuring, or sale of our business, your personal data may be transferred as part of the transaction. We ensure that all third parties handling your information maintain privacy and security standards consistent with this Privacy Policy.

5. How We Protect Your Personal Data

We take appropriate and commercially reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include the use of encryption technologies, secure servers, and other industry‑standard safeguards. While we strive to maintain the highest level of security, no method of data transmission over the internet or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. Once the information is no longer needed, it is securely deleted or anonymized for statistical and analytical purposes.

7. Your Rights Regarding Personal Data

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate or incomplete information, and request the deletion of your personal data where permitted by applicable law. We will respond to such requests in accordance with relevant legal and regulatory requirements.